FAQ

Do you ship abroad?

Definitely, our shipping covers the entire world. Customs fees may apply to orders for countries outside the EU.

Where's my order?

All orders are managed by a third-party entity. Tracking IDs are supplied upon order completion.

Orders are shipped from:

EU: Lithuania or Spain

US: Charlotte, North Carolina, and Los Angeles, California

Canada: Toronto

Upon order fulfillment, a tracking page link will be provided.

Should the tracking encounter delays, refer to your Tracking-ID with the local postal system in your country.

Why is my order being sent from a different country?

Dyxon Apparel employs a third-party company for manufacturing and delivery.

Products are sent from:

EU: Lithuania or Spain

US: Charlotte, North Carolina, and Los Angeles, California

Canada: Toronto

How big are your sizes?

We offer unisex sizing unless specified.

A clickable size chart button is located under the product description on the product page.

Measure the dimensions of a well-fitting item using a measuring stick and compare with the chart for your best size.

Returns

Dealing with an issue with your order? For help, please email info@dyxonapparel.com.

Returns or apparel exchanges should be completed within a 30-day timeframe from shipment.

You are responsible for covering the return shipment.

Refunds for returned items do not include shipping costs.

Unclaimed packages incur a 349sek fee deducted from your refund to cover return shipping and administration.

Other questions

Please email info@dyxonapparel.com.